Weekly Update for week of January 3 to January 10, 2011

Typos / Bugs / Ideas:

Submitters:

  • Anaiah (1)
  • Cutthroat (1)
  • Majikal (1)
  • Marc (4)
  • Nelena (1)
  • Scortlius (1)
  • Vahn (1)

Resolvers:

  • Nyr (9)
  • Maeve (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia36
Nyr31
Rathustra18
Rahmi18
Maeve13
Anaiah7
Qetesh6
Niamh5
Senga4
Nechomacus3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 61 2.41 days
Clan Related Question/Request 23 1.75 days
Clan Related Join a Clan Forum 12 0.86 days
Game Related Player Kudos 10 0.32 days
Clan Related Leave a Clan Forum 9 0.05 days
Game Related Question 6 1.33 days
Character Related Storage 6 2.96 days
Character Related Description Change 5 10.36 days
Clan Related Item Orders 3 1.42 days
Character Related Reimbursement 3 1.19 days
Game Related Player Complaint 1 1.28 days
Clan Related Clan Documentation Request 1 0.01 days
Character Related Customcraft Submission 1 14.06 days
Web Site Bug / Typo / Idea 1 2.44 days
Clan Related Role Application 1 6.45 days
Game Related Staff Kudos 1 0.01 days
Staff Related Crafting Approval 1 15.46 days
Staff Related Object Approval 1 10.03 days
Character Related Special Application 1 6.35 days
Game Related Game Bug 1 0.92 days
Overall: 148 2.32 days

Character Applications:

Totals

Approved   42
Rejected   3
Total:   45

Reviewers

Talia 30
Anaiah 10
Senga 2
Thistle 1
Nyr 1
Rathustra 1

262 Unique Logins

31 New Accounts Created