Weekly Update for week of December 30 to January 6, 2014

Website:

  • Fixed year end issues with Weekly Update. -- Morgenes.

Typos / Bugs / Ideas:

Submitters:

  • Andagorilla (1)
  • Bushranger (1)
  • Chettaman (1)
  • Delusion (2)
  • Donlinde (1)
  • Hoodwink (1)
  • Jherlen (2)
  • Sephiroto (1)

Resolvers:

  • Italis (6)
  • Taijan (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Welda24
Italis22
Eurynomos19
Morgenes17
Taijan15
Leela14
Rathustra12
Nessalin11
Calavera10
Nyr9

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 34 6.95 days
Clan Related Question/Request 27 6.69 days
Character Related Storage 13 2.14 days
Clan Related Join a Clan Forum 13 0.16 days
Clan Related Leave a Clan Forum 12 0.31 days
Game Related Question 9 22.91 days
Staff Related Crafting Approval 8 8.46 days
Character Related Description Change 8 14.68 days
Clan Related Role Application 8 16.29 days
Game Related Player Complaint 7 4.71 days
Character Related Customcraft Submission 5 34.51 days
Character Related Ext.Subguild/Skill Bump Spec. App. 5 5.05 days
Clan Related Item Orders 4 1.1 days
Character Related Reimbursement 4 0.13 days
Game Related Game Bug 3 13.65 days
Game Related Staff Kudos 3 8.92 days
Account Related IP Sharing Notification 2 4.06 days
Account Related Account Notes 1 32.83 days
Clan Related Clan Documentation Request 1 2.38 days
Staff Related Room Approval 1 0.02 days
General Discussion Board Complaint or Appeal 1 2.01 days
Staff Related PC Death 1 2.93 days
Character Related Resurrection 1 3.02 days
Overall: 171 7.76 days

Character Applications:

Totals

Rejected   17
Approved   46
Total:   63

Reviewers

Seidhr 31
Taijan 17
Calavera 10
Thrace 2
Italis 1
Natious 1
Nathvaan 1

268 Unique Logins

48 New Accounts Created