Weekly Update for week of December 29 to January 5, 2015

News:

  • Gemstone buyer/seller added to Tuluk.
  • Gemstone buyer/seller added to Tuluk.
  • Gemstone buyer/seller added to Tuluk.
  • Gemstone buyer/seller added to Tuluk.

Typos / Bugs / Ideas:

Submitters:

  • Ascipen (3)
  • CodeMaster (1)
  • Liquiddiamond (1)

Resolvers:

  • Nergal (4)
  • Italis (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia50
Seidhr30
Nyr26
Nergal12
Welda9
Italis9
Xalle5
Rathustra5
Enthemu4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 42 14.26 days
Clan Related Question/Request 27 11.3 days
Character Related Reimbursement 14 2.25 days
Game Related Question 9 54.68 days
Account Related Account Notes 8 38.42 days
Character Related Storage 8 0.86 days
Character Related Description Change 7 6.53 days
Clan Related Leave a Clan Forum 6 0.38 days
Clan Related Join a Clan Forum 5 0.26 days
Character Related Special Application 4 27.41 days
Game Related Player Kudos 4 1.44 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 3.35 days
Clan Related Item Orders 4 4.86 days
Game Related Staff Kudos 3 1.64 days
Clan Related Role Application 3 12.47 days
General Discussion Board Suggestion or Idea 2 47.75 days
Game Related Staff Application 2 16.85 days
Clan Related Clan Documentation Request 1 0.05 days
Game Related Game Bug 1 0.09 days
Staff Related Object Approval 1 2.99 days
Game Related Player Complaint 1 0.25 days
General Discussion Board Complaint or Appeal 1 5.03 days
Character Related Stat Change 1 7.98 days
Overall: 158 13.46 days

Character Applications:

Totals

Rejected   12
Approved   49
Total:   61

Reviewers

Talia 24
Xalle 14
Seidhr 9
Nergal 9
Italis 3
Oryx 2

231 Unique Logins

33 New Accounts Created