Weekly Update for week of January 11 to January 18, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr44
Shalooonsh22
Niamh8
Tzurahro8
Oleupata4
Cavaticus3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 24 0.98 days
Clan Related Leave a Clan Forum 16 0.37 days
Game Related Question 10 1.09 days
Character Related Storage 9 0.97 days
Staff Related NPC Approval 4 1.51 days
Game Related Staff Kudos 4 1.69 days
Game Related Player Complaint 4 5.89 days
Staff Related Object Approval 4 1.72 days
Character Related Description Change 3 0.62 days
Web Site Bug / Typo / Idea 3 10.37 days
Character Related Skill Change 2 0.19 days
Character Related Resurrection 1 0.06 days
General Discussion Board Suggestion or Idea 1 33.76 days
Clan Related Clan Documentation Request 1 0.88 days
Account Related Account Notes 1 1.11 days
Game Related Player Kudos 1 0.42 days
Character Related Reimbursement 1 3.67 days
Game Related Staff Complaint 1 2.04 days
Overall: 90 1.86 days

Character Applications:

Totals

Rejected   17
Approved   51
Total:   68

Reviewers

Shalooonsh 32
Oleupata 12
Cavaticus 6
Niamh 5
Thistle 4
Tzurahro 3
Qetesh 2
Nyr 2
Uruz 1
Ath 1

263 Unique Logins

22 New Accounts Created