Weekly Update for week of January 9 to January 16, 2012

Code:

  • Added message for new accounts -- Morgenes.
  • Fix bug with flee for knock out -- Morgenes.
  • Moved where you heard about us survey to the db -- Morgenes.

Typos / Bugs / Ideas:

Submitters:

  • Arrak (5)
  • Lizzie (1)

Resolvers:

  • Nyr (1)
  • Welda (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia49
Calavera44
Nyr38
Rathustra20
Rahmi18
Adhira17
Welda16
Italis13
Morgenes3
Nessalin2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 72 3.31 days
Clan Related Question/Request 37 1.22 days
Clan Related Join a Clan Forum 20 0.05 days
Character Related Reimbursement 15 1.33 days
Game Related Player Kudos 13 1.21 days
Clan Related Leave a Clan Forum 10 0.04 days
Game Related Question 10 2.62 days
Clan Related Item Orders 8 1.76 days
Character Related Storage 8 0.79 days
Character Related Special Application 5 5.04 days
Game Related Staff Kudos 5 0.44 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 3.48 days
Game Related Player Complaint 4 2.6 days
Game Related Game Bug 3 2.72 days
Character Related Description Change 3 0.13 days
Staff Related Crafting Approval 2 3.06 days
Clan Related Clan Documentation Request 2 2.87 days
Account Related Account Notes 2 8.65 days
Clan Related Role Application 2 2.67 days
Staff Related Object Approval 1 0.1 days
Web Site Bug / Typo / Idea 1 3.62 days
Game Related Staff Complaint 1 0.13 days
Character Related Customcraft Submission 1 1.4 days
General Discussion Board Complaint or Appeal 1 1.15 days
Publicity Contact 1 5.19 days
Character Related Skill Change 1 0 days
Overall: 232 2.03 days

Character Applications:

Totals

Rejected   5
Approved   48
Total:   53

Reviewers

Talia 30
Rahmi 8
Calavera 6
Italis 4
Rathustra 4
Tzurahro 1

265 Unique Logins

43 New Accounts Created