Weekly Update for week of January 7 to January 14, 2013

Typos / Bugs / Ideas:

Submitters:

  • Calavera (2)
  • Delirium (1)
  • Hoodwink (1)
  • Strouticus (1)

Resolvers:

  • Italis (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Welda37
Rathustra20
Nyr18
Calavera15
Eurynomos15
Adhira14
Italis13
Natious7
Morgenes7
Maeve6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 46 5.29 days
Clan Related Question/Request 12 5.3 days
Character Related Storage 11 0.97 days
Account Related Account Notes 10 27.72 days
Game Related Question 10 6.25 days
Character Related Ext.Subguild/Skill Bump Spec. App. 8 7.54 days
Clan Related Join a Clan Forum 8 0.67 days
Clan Related Leave a Clan Forum 7 0.08 days
Game Related Player Kudos 6 4.31 days
Staff Related Object Approval 5 9.8 days
General Discussion Board Complaint or Appeal 5 0.99 days
Character Related Reimbursement 5 2.5 days
Game Related Staff Kudos 4 1.69 days
Staff Related Crafting Approval 4 3.66 days
Clan Related Role Application 4 2.91 days
Character Related Special Application 3 35.37 days
Game Related Game Bug 3 4 days
Web Site Bug / Typo / Idea 3 7.11 days
Character Related Description Change 3 4.61 days
Character Related Customcraft Submission 3 15.07 days
Character Related Stat Change 2 4.16 days
Staff Related Javascript Approval 1 17.26 days
Game Related Player Complaint 1 0.03 days
Staff Related Room Approval 1 6.08 days
Clan Related Item Orders 1 1.57 days
Game Related Staff Complaint 1 0.01 days
General Discussion Board Suggestion or Idea 1 0.01 days
Staff Related NPC Approval 1 2.3 days
Clan Related Clan Documentation Request 1 0.01 days
Publicity Idea 1 1.82 days
Account Related Password Reset 1 0.37 days
Overall: 172 6.31 days

Character Applications:

Totals

Rejected   4
Approved   43
Total:   47

Reviewers

Italis 18
Calavera 12
Hishn 9
Wug 5
Eurynomos 2
Welda 1

248 Unique Logins

19 New Accounts Created