Weekly Update for week of January 6 to January 13, 2014

Typos / Bugs / Ideas:

Submitters:

  • Armaddict (1)
  • Astilwel (2)
  • Belkinsa (4)
  • Blauwvis (1)
  • Cutthroat (1)
  • Evalyn (2)
  • Frankjacoby (1)
  • Glantimere (1)
  • Jcruise (1)
  • Lizzie (1)
  • Patuk (1)
  • Reiloth (1)
  • Slvrmoontiger (1)
  • Spacewars (1)
  • Tisiphone (1)

Resolvers:

  • Nyr (19)
  • Seidhr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Italis19
Rathustra14
Taijan12
Leela12
Natious11
Eurynomos9
Welda9
Morgenes9
Nyr8
Seidhr7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 43 6.88 days
Clan Related Question/Request 14 2.81 days
Clan Related Join a Clan Forum 10 0.11 days
Character Related Storage 9 0.49 days
Character Related Ext.Subguild/Skill Bump Spec. App. 7 9.15 days
Game Related Question 7 1.41 days
Character Related Special Application 5 51.59 days
Clan Related Leave a Clan Forum 5 0.33 days
Clan Related Item Orders 4 6.97 days
Clan Related Clan Documentation Request 4 3.86 days
Game Related Player Complaint 4 2.77 days
Account Related Account Notes 3 64.42 days
Game Related Game Bug 3 3.87 days
Character Related Description Change 2 127.76 days
Clan Related Role Application 2 14.55 days
Account Related IP Sharing Notification 2 9.03 days
General Discussion Board Complaint or Appeal 2 0.08 days
Character Related Customcraft Submission 2 15.47 days
Character Related Reimbursement 1 8.72 days
Staff Related Crafting Approval 1 1.92 days
Web Site Bug / Typo / Idea 1 0.75 days
Game Related Staff Complaint 1 3.58 days
Game Related Staff Kudos 1 1.97 days
Staff Related PC Death 1 1.58 days
Character Related Skill Change 1 0 days
Staff Related NPC Approval 1 0.01 days
Staff Related Object Approval 1 1.91 days
Overall: 137 9.4 days

Character Applications:

Totals

Rejected   19
Approved   59
Total:   78

Reviewers

Seidhr 44
Italis 14
Taijan 8
Thrace 8
Leela 2
Nyr 1
Calavera 1

278 Unique Logins

38 New Accounts Created