Weekly Update for week of January 11 to January 18, 2016

News:

  • Rewrite of Borsail Estate: 50+ new rooms, 30+ new items, 10+ new NPCs

Typos / Bugs / Ideas:

Submitters:

  • Arithon (1)
  • Brekke (1)
  • Crowder (1)
  • KankWhisperer (1)
  • Meish (2)
  • Tiernan (1)

Resolvers:

  • Nergal (6)
  • Nessalin (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra39
Nergal35
Jave20
Seidhr14
Mordiggian11
Taijan9
Brokkr9
Akariel7
Xalle7
Eurynomos5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 30 3.52 days
Clan Related Character Report 20 3.76 days
Clan Related Join a Clan Forum 15 0.49 days
Staff Related Object Approval 13 1.38 days
Character Related Storage 12 0.61 days
Clan Related Character Report - Leader 9 5.49 days
Staff Related NPC Approval 9 3.58 days
Clan Related Leave a Clan Forum 7 0.88 days
Character Related Ext.Subguild/Skill Bump Spec. App. 6 5.16 days
Clan Related Role Application 5 9.58 days
Staff Related Room Approval 5 0.55 days
Character Related Customcraft Submission 5 14.12 days
Staff Related Crafting Approval 5 2.53 days
Game Related Question 5 1.39 days
Character Related Resurrection 4 0.32 days
Game Related Player Complaint 4 18.81 days
Account Related Karma Review 2 44.95 days
Clan Related Item Orders 2 3.74 days
Game Related Player Kudos 2 1.33 days
Character Related Reimbursement 2 0.28 days
Character Related Skill Change 2 0.53 days
Game Related Staff Kudos 2 0.1 days
Game Related Game Bug 2 2.93 days
Character Related Special Application 1 1.78 days
Character Related Stat Change 1 0.06 days
General Discussion Board Complaint or Appeal 1 0.01 days
Account Related IP Sharing Notification 1 0.04 days
Overall: 172 3.83 days

Character Applications:

Totals

Rejected   26
Approved   77
Total:   103

Reviewers

Nergal 35
Akariel 15
Ath 14
Mordiggian 11
Renenutet 9
Xalle 6
Jave 4
Seidhr 4
Taijan 4
Rathustra 1

257 Unique Logins

58 New Accounts Created