Weekly Update for week of January 18 to January 25, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr29
Shalooonsh25
Adhira22
Shabago11
Tzurahro9
Cavaticus6
Oleupata5
Morgenes4
Thistle4
Niamh4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Game Related Player Kudos 25 9.49 days
Clan Related Leave a Clan Forum 16 0.57 days
Clan Related Join a Clan Forum 14 0.84 days
Game Related Question 14 0.79 days
Character Related Storage 11 0.7 days
Character Related Special Application 9 23.88 days
Character Related Description Change 6 8.13 days
Staff Related NPC Approval 5 3.88 days
Account Related Account Notes 4 6.88 days
Character Related Skill Change 4 0.13 days
Game Related Player Complaint 3 5.59 days
Character Related Stat Change 3 12.95 days
Character Related Reimbursement 2 0.41 days
Game Related Staff Complaint 2 0.19 days
Game Related Staff Kudos 2 0.68 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 2.23 days
Web Site Bug / Typo / Idea 1 0.33 days
General Discussion Board Suggestion or Idea 1 0.93 days
Publicity Idea 1 4.86 days
Staff Related Object Approval 1 0.01 days
Overall: 125 5.24 days

Character Applications:

Totals

Approved   57
Rejected   12
Total:   69

Reviewers

Shalooonsh 21
Oleupata 11
Uruz 10
Ath 7
Cavaticus 7
Nyr 4
Niamh 3
Thistle 2
Tzurahro 2
Myrdryn 2

263 Unique Logins

29 New Accounts Created