Weekly Update for week of January 17 to January 24, 2011

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Adhira36
Nyr33
Maeve31
Rathustra24
Anaiah12
Qetesh7
Niamh6
Rahmi4
Talia3
Senga2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 45 3.01 days
Account Related Account Notes 25 30.39 days
Game Related Player Kudos 12 2.25 days
Clan Related Join a Clan Forum 11 0.15 days
Clan Related Role Application 10 4.71 days
Clan Related Leave a Clan Forum 10 0.07 days
Character Related Special Application 10 27.76 days
Game Related Question 9 0.99 days
Clan Related Question/Request 8 0.36 days
Clan Related Item Orders 5 1.4 days
Game Related Player Complaint 4 1.46 days
Character Related Storage 4 0.25 days
Clan Related Clan Documentation Request 2 0.1 days
Character Related Resurrection 1 0.58 days
Game Related Game Bug 1 0.25 days
Character Related Description Change 1 15.54 days
Game Related Staff Kudos 1 0.1 days
Overall: 159 8.07 days

Character Applications:

Totals

Approved   52
Rejected   16
Total:   68

Reviewers

Anaiah 37
Rathustra 10
Nyr 7
Oleupata 6
Niamh 4
Senga 2
Maeve 1
Rahmi 1

245 Unique Logins

25 New Accounts Created