Weekly Update for week of January 16 to January 23, 2012

Typos / Bugs / Ideas:

Submitters:

  • Delirium (1)
  • Embolist (1)
  • Maglos (1)

Resolvers:

  • Italis (2)
  • Tiernan (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr59
Calavera41
Talia32
Rahmi30
Adhira27
Rathustra17
Nechomacus11
Morgenes9
Italis4
Qetesh3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 71 3.57 days
Clan Related Question/Request 37 4.27 days
Clan Related Join a Clan Forum 19 0.36 days
Game Related Question 19 3.06 days
Character Related Storage 12 0.47 days
Character Related Ext.Subguild/Skill Bump Spec. App. 9 3.13 days
Clan Related Leave a Clan Forum 9 0.08 days
Game Related Staff Kudos 7 0.39 days
Game Related Player Complaint 5 1.16 days
Character Related Description Change 5 5.02 days
Game Related Player Kudos 5 0.51 days
Character Related Special Application 4 6.72 days
Character Related Reimbursement 4 0.35 days
Staff Related Shop Approval 4 3.79 days
Character Related Skill Change 4 2.6 days
Account Related Account Notes 4 14.73 days
Clan Related Role Application 3 3.67 days
General Discussion Board Complaint or Appeal 3 0.64 days
Clan Related Item Orders 3 1.79 days
Staff Related Object Approval 3 2.3 days
Web Site Bug / Typo / Idea 2 1.93 days
Staff Related Crafting Approval 2 5.57 days
Character Related Customcraft Submission 2 10.88 days
Character Related Resurrection 2 1.56 days
Game Related Game Bug 2 2.46 days
Clan Related Clan Documentation Request 2 0.12 days
Staff Related NPC Approval 1 1.86 days
General Discussion Board Suggestion or Idea 1 2.5 days
Publicity Idea 1 0.01 days
Character Related Stat Change 1 3.38 days
Overall: 246 2.99 days

Character Applications:

Totals

Approved   65
Rejected   4
Total:   69

Reviewers

Talia 25
Calavera 14
Italis 11
Adhira 6
Tzurahro 4
Qetesh 4
Rahmi 4
Nyr 1

262 Unique Logins

50 New Accounts Created