Weekly Update for week of January 25 to February 1, 2010

Typos / Bugs / Ideas:

Submitters:

  • Braxs (4)
  • Janeshephard (1)
  • Lizzie (2)
  • Nemo (1)
  • Reiloth (1)

Resolvers:

  • Nyr (9)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr32
Tzurahro27
Shalooonsh11
Cavaticus9
Myrdryn5
Oleupata3
Morgenes2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 23 0.36 days
Clan Related Leave a Clan Forum 18 0.3 days
Game Related Question 16 2.06 days
Character Related Storage 11 0.49 days
Game Related Staff Kudos 7 2.72 days
Character Related Stat Change 4 0.75 days
Character Related Description Change 3 3.76 days
Game Related Player Complaint 3 1.53 days
Web Site Bug / Typo / Idea 2 2.62 days
Character Related Skill Change 2 5.44 days
Character Related Reimbursement 2 3.9 days
Character Related Resurrection 2 0.1 days
Clan Related Clan Documentation Request 1 0.11 days
Game Related Player Kudos 1 0.01 days
Overall: 95 1.2 days

Character Applications:

Totals

Approved   50
Rejected   43
Total:   93

Reviewers

Shalooonsh 27
Tzurahro 19
Nyr 18
Oleupata 7
Niamh 7
Shabago 7
Uruz 4
Cavaticus 2
Myrdryn 2

260 Unique Logins

20 New Accounts Created