Weekly Update for week of January 24 to January 31, 2011

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr55
Maeve36
Rathustra36
Anaiah30
Niamh8
Senga6
Thistle6
Uruz6
Qetesh5
Rahmi5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 66 3.66 days
Clan Related Question/Request 25 3.1 days
Clan Related Leave a Clan Forum 18 0.09 days
Game Related Player Kudos 18 0.73 days
Clan Related Join a Clan Forum 16 0.05 days
Character Related Storage 16 0.65 days
Clan Related Item Orders 7 4.26 days
Game Related Question 7 0.52 days
Clan Related Clan Documentation Request 4 0.32 days
Game Related Player Complaint 4 1.81 days
Clan Related Role Application 4 6.23 days
Game Related Staff Kudos 3 0.46 days
Character Related Customcraft Submission 2 7 days
Character Related Reimbursement 2 1.75 days
Character Related Description Change 2 2.08 days
Character Related Resurrection 1 0.41 days
Game Related Staff Complaint 1 2.64 days
Account Related Account Notes 1 5.13 days
Staff Related Object Approval 1 15.38 days
Character Related Stat Change 1 0.48 days
Overall: 199 2.28 days

Character Applications:

Totals

Approved   41
Rejected   14
Total:   55

Reviewers

Anaiah 28
Rathustra 12
Oleupata 6
Rahmi 3
Maeve 3
Nyr 2
Niamh 1

239 Unique Logins

14 New Accounts Created