Weekly Update for week of January 23 to January 30, 2012

Typos / Bugs / Ideas:

Submitters:

  • Tisiphone (2)
  • Zoltan (1)

Resolvers:

  • Nyr (1)
  • Italis (2)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Calavera54
Nyr47
Rahmi27
Talia20
Rathustra17
Adhira16
Italis10
Nechomacus4
Qetesh2
Tzurahro1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 58 3.5 days
Clan Related Question/Request 34 3.14 days
Game Related Player Kudos 17 0.92 days
Game Related Question 15 1.88 days
Clan Related Join a Clan Forum 13 0.12 days
Clan Related Item Orders 10 2.6 days
Character Related Reimbursement 9 1.82 days
Clan Related Leave a Clan Forum 8 0.09 days
Character Related Storage 6 0.8 days
Character Related Ext.Subguild/Skill Bump Spec. App. 5 4.51 days
Game Related Player Complaint 4 1.66 days
Account Related Account Notes 4 15.58 days
Game Related Staff Kudos 4 0.66 days
Staff Related Object Approval 3 4.73 days
Clan Related Clan Documentation Request 3 0.86 days
Clan Related Role Application 2 4.28 days
Character Related Special Application 2 13.3 days
Publicity Contact 1 0.71 days
Character Related Resurrection 1 0.01 days
General Discussion Board Complaint or Appeal 1 0.76 days
Staff Related PC Death 1 1.15 days
Character Related Description Change 1 0.57 days
Character Related Customcraft Submission 1 17.46 days
Staff Related Crafting Approval 1 3.46 days
Game Related Staff Complaint 1 0.03 days
Overall: 205 2.8 days

Character Applications:

Totals

Approved   56
Rejected   14
Total:   70

Reviewers

Calavera 32
Italis 20
Talia 8
Nyr 3
Rahmi 3
Adhira 3
Tzurahro 1

270 Unique Logins

34 New Accounts Created