Weekly Update for week of January 21 to January 28, 2013

Other:

  • board etiquette helpfile created for IC rumor boards -- Nyr.

Typos / Bugs / Ideas:

Submitters:

  • Chrisowens (1)
  • Hade (2)
  • Kryos (1)
  • Lizzie (1)
  • Paracel (1)
  • Strouticus (1)
  • Wug (1)
  • Zeia (2)

Resolvers:

  • Italis (7)
  • Nyr (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr21
Eurynomos12
Calavera10
Rathustra8
Italis8
Natious7
Welda4
Rahmi4
Hishn3
Wug3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 29 4.99 days
Clan Related Question/Request 12 1.41 days
Game Related Player Kudos 7 9.33 days
Game Related Question 6 3.9 days
Clan Related Join a Clan Forum 4 0.03 days
Clan Related Leave a Clan Forum 4 0.04 days
Character Related Storage 3 0.97 days
Character Related Description Change 3 14.43 days
Character Related Reimbursement 2 0.17 days
Staff Related Crafting Approval 2 4.49 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 0.2 days
Clan Related Role Application 2 4 days
Game Related Staff Kudos 2 3.02 days
Staff Related NPC Approval 2 0.2 days
Account Related IP Sharing Notification 1 0.68 days
Staff Related Shop Approval 1 5.32 days
Game Related Staff Application 1 2.29 days
Game Related Player Complaint 1 0.26 days
Character Related Special Application 1 2.98 days
Staff Related Room Approval 1 0.02 days
Staff Related Object Approval 1 8.38 days
Character Related Resurrection 1 0.04 days
Web Site Bug / Typo / Idea 1 23.49 days
Overall: 89 4.09 days

Character Applications:

Totals

Approved   8
Rejected   4
Total:   12

Reviewers

Italis 3
Nyr 3
Calavera 2
Eurynomos 2
Welda 1
Wug 1

200 Unique Logins

4 New Accounts Created