Weekly Update for week of January 22 to January 29, 2018

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rahnevyn27
Akariel16
Nathvaan15
Renenutet13
Rathustra12
Shabago12
Seidhr11
Fehu8
Calavera6
Brokkr4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 24 3.07 days
Clan Related Character Report - Leader 17 6.12 days
Clan Related Character Report 16 3.83 days
Clan Related Join a Clan Forum 14 0.6 days
Clan Related Leave a Clan Forum 10 0.31 days
Game Related Player Kudos 10 1.18 days
Character Related Storage 9 0.7 days
Game Related Game Bug 8 6.97 days
Clan Related Role Application 5 1.27 days
Clan Related Item Orders 5 2.83 days
Game Related Question 4 5.68 days
Character Related Description Change 4 1.15 days
Game Related Staff Kudos 2 0.45 days
Staff Related Object Approval 2 25.35 days
Account Related Account Notes 2 0.31 days
Staff Related Crafting Approval 1 26.97 days
Character Related Special Application 1 0.48 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 0.9 days
Character Related Resurrection 1 0.14 days
Web Site Bug / Typo / Idea 1 0.54 days
Clan Related Clan Documentation Request 1 2.62 days
Game Related Player Complaint 1 1.29 days
Account Related IP Sharing Notification 1 0.29 days
Overall: 140 3.27 days

Character Applications:

Totals

Approved   62
Rejected   11
Total:   73

Reviewers

Fehu 29
Rahnevyn 19
Akariel 12
Renenutet 4
Seidhr 3
Shalooonsh 3
Calavera 1
Shabago 1
Nathvaan 1

204 Unique Logins

45 New Accounts Created