Weekly Update for week of February 7 to February 14, 2011

News:

  • Ginka Migration Coming Soon!

Typos / Bugs / Ideas:

Submitters:

  • Anaiah (1)
  • Argon (1)
  • Marc (1)
  • Nobody (1)
  • Spawnloser (1)
  • Stephanie (1)
  • Tindalos (1)
  • Vahn (1)

Resolvers:

  • Nyr (3)
  • Anaiah (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr39
Rathustra35
Maeve24
Anaiah21
Adhira15
Rahmi13
Senga8
Thistle6
Qetesh3
Niamh2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 43 2.72 days
Clan Related Question/Request 22 1.82 days
Clan Related Join a Clan Forum 19 0.18 days
Clan Related Role Application 17 3.89 days
Clan Related Leave a Clan Forum 16 0.13 days
Character Related Storage 12 0.21 days
Game Related Player Kudos 9 0.78 days
Account Related Account Notes 7 11.46 days
Character Related Special Application 6 30.72 days
Character Related Reimbursement 6 1.42 days
Game Related Question 5 1.26 days
Clan Related Clan Documentation Request 3 0.1 days
Game Related Player Complaint 2 1.21 days
General Discussion Board Complaint or Appeal 1 2.2 days
Game Related Game Bug 1 6.05 days
Staff Related Object Approval 1 0.55 days
Character Related Customcraft Submission 1 7.16 days
Clan Related Item Orders 1 1.53 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 13.72 days
Staff Related Room Approval 1 0.02 days
Game Related Staff Kudos 1 0.59 days
Overall: 175 3.12 days

Character Applications:

Totals

Approved   64
Rejected   18
Total:   82

Reviewers

Anaiah 42
Rathustra 15
Nyr 13
Oleupata 3
Niamh 2
Senga 2
Rahmi 2
Maeve 1
Thistle 1
Lacustre 1

256 Unique Logins

19 New Accounts Created