Weekly Update for week of February 14 to February 21, 2011

News:

  • Ginka Migration Complete!

Typos / Bugs / Ideas:

Submitters:

  • Nobody (1)
  • Sauroa (1)

Resolvers:

  • Anaiah (1)
  • Nyr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr43
Rathustra23
Adhira22
Maeve19
Rahmi15
Anaiah13
Senga10
Qetesh8
Niamh2
Nechomacus2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 51 3.25 days
Character Related Storage 15 1.2 days
Clan Related Question/Request 15 6.07 days
Clan Related Role Application 13 5.35 days
Clan Related Join a Clan Forum 12 0.31 days
Character Related Special Application 9 12.76 days
Account Related Account Notes 9 8.78 days
Game Related Question 7 2.47 days
Clan Related Leave a Clan Forum 7 0.1 days
Game Related Player Kudos 6 2.14 days
Character Related Skill Change 4 1.44 days
Character Related Reimbursement 4 4.27 days
Character Related Description Change 3 0.89 days
Game Related Staff Kudos 3 1.04 days
Clan Related Clan Documentation Request 2 0.5 days
Character Related Resurrection 1 0.28 days
Character Related Customcraft Submission 1 5.62 days
Staff Related Crafting Approval 1 1.75 days
Game Related Player Complaint 1 0.05 days
Clan Related Item Orders 1 9.08 days
Staff Related Room Approval 1 0.82 days
Staff Related Object Approval 1 1.75 days
Game Related Game Bug 1 4.6 days
Overall: 168 3.71 days

Character Applications:

Totals

Rejected   18
Approved   54
Total:   72

Reviewers

Anaiah 46
Rathustra 6
Rahmi 5
Senga 5
Nyr 3
Maeve 2
Lacustre 2
Oleupata 1
Niamh 1
Nechomacus 1

245 Unique Logins

25 New Accounts Created