Weekly Update for week of February 13 to February 20, 2012

Code:

Typos / Bugs / Ideas:

Submitters:

  • Amandagreathouse (1)
  • Ammut (3)
  • Ampere (1)
  • Anaiah (1)
  • Andagorilla (1)
  • Ascipen (1)
  • Calavera (1)
  • Cindy (3)
  • Dagor (1)
  • Defunct (2)
  • Embolist (1)
  • Hoodwinked (1)
  • Hyzhenhok (1)
  • Jeshin (1)
  • JLewisWilliams (3)
  • Majikal (1)
  • MarauderMoe (1)
  • Meish (1)
  • Nelena (1)
  • ShaLeah (1)
  • Shaver (1)
  • Thiel (1)
  • Tindalos (1)
  • Vvryanw (1)
  • Wayani (1)
  • Welda (1)
  • Xeranvanhouten (1)
  • Youngervaleria (1)

Resolvers:

  • Nyr (4)
  • Italis (19)
  • Welda (12)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr42
Nechomacus36
Rathustra32
Calavera28
Welda28
Talia27
Adhira18
Rahmi14
Italis13
Nessalin13

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 78 4.16 days
Clan Related Question/Request 35 2.89 days
Game Related Question 14 0.86 days
Clan Related Join a Clan Forum 14 0.11 days
Character Related Storage 14 0.17 days
Clan Related Role Application 12 7.38 days
Account Related Account Notes 12 19.3 days
Clan Related Leave a Clan Forum 11 0.11 days
Staff Related Object Approval 10 8.19 days
Clan Related Item Orders 9 2.12 days
Character Related Ext.Subguild/Skill Bump Spec. App. 9 3.05 days
Character Related Customcraft Submission 6 22.16 days
Game Related Player Kudos 6 1.89 days
Game Related Staff Kudos 4 0.57 days
Game Related Staff Complaint 4 3.16 days
Character Related Reimbursement 4 2.58 days
Game Related Game Bug 4 0.46 days
General Discussion Board Complaint or Appeal 3 3.47 days
Staff Related Crafting Approval 3 3.53 days
Character Related Description Change 3 4.72 days
Staff Related Shop Approval 3 0.01 days
Character Related Special Application 3 4.68 days
Character Related Skill Change 3 1.27 days
Clan Related Clan Documentation Request 2 0.55 days
Web Site Bug / Typo / Idea 2 18.04 days
Staff Related NPC Approval 2 0.05 days
Game Related Player Complaint 1 0 days
Character Related Resurrection 1 0.25 days
Overall: 272 4.24 days

Character Applications:

Totals

Rejected   9
Approved   64
Total:   73

Reviewers

Italis 36
Calavera 12
Tzurahro 8
Talia 6
Rathustra 6
Rahmi 3
Nyr 2

262 Unique Logins

41 New Accounts Created