Weekly Update for week of February 15 to February 22, 2016

News:

  • 39 help files updated for subguilds

Typos / Bugs / Ideas:

Submitters:

  • Marc (3)
  • Patuk (1)

Resolvers:

  • Nergal (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nergal26
Eurynomos23
Jave22
Rathustra19
Seidhr15
Renenutet10
Cayuga10
Xalle6
Akariel5
Brokkr5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 28 7.86 days
Clan Related Character Report 23 7.57 days
Clan Related Character Report - Leader 18 7.15 days
Clan Related Join a Clan Forum 14 0.55 days
Game Related Question 11 5.49 days
Clan Related Leave a Clan Forum 9 2.45 days
Character Related Storage 7 0.49 days
Game Related Player Kudos 5 0.75 days
Character Related Customcraft Submission 5 18.69 days
Staff Related Object Approval 5 4.13 days
Game Related Staff Kudos 4 3.98 days
Account Related Account Notes 3 13.11 days
Clan Related Role Application 3 9.46 days
Staff Related Room Approval 3 10.35 days
Game Related Game Bug 3 3.62 days
Character Related Description Change 2 7.3 days
Character Related Skill Change 2 7.14 days
Clan Related Item Orders 2 4.91 days
Game Related Player Complaint 2 29.6 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 15.46 days
Account Related Karma Review 2 11.98 days
General Discussion Board Complaint or Appeal 1 0.02 days
General Discussion Board Suggestion or Idea 1 0.25 days
Character Related Reimbursement 1 22.61 days
Clan Related Clan Documentation Request 1 0.29 days
Web Site Original Submission 1 13.91 days
Character Related Stat Change 1 1.18 days
Character Related Special Application 1 4.63 days
Overall: 160 6.6 days

Character Applications:

Totals

Rejected   18
Approved   81
Total:   99

Reviewers

Akariel 22
Xalle 20
Renenutet 12
Ath 12
Jave 11
Mordiggian 7
Nergal 5
Senga 3
Eurynomos 3
Cayuga 2
Seidhr 1
Brokkr 1

257 Unique Logins

46 New Accounts Created