Weekly Update for week of February 20 to February 27, 2012

Code:

  • Containers can be sealed like scrolls (next reboot). Help files updated, Submitted by JLewisWilliams. -- Nessalin.

Typos / Bugs / Ideas:

Submitters:

  • Ava (1)
  • Cindy (1)
  • Hade (3)
  • Jeshin (2)
  • Lizzie (1)
  • Marc (2)
  • Nakita (1)
  • Nhyris (1)
  • Nobody (1)
  • Ritor (2)
  • Semper (1)
  • Tantrix (1)

Resolvers:

  • Italis (11)
  • Talia (2)
  • Rathustra (2)
  • Welda (2)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr40
Calavera37
Rathustra25
Talia24
Welda20
Italis16
Rahmi9
Nechomacus5
Adhira4
Lacustre3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 67 3.39 days
Clan Related Question/Request 35 2.51 days
Clan Related Join a Clan Forum 15 0.14 days
Game Related Player Kudos 9 1.26 days
Game Related Question 8 2.38 days
Character Related Reimbursement 8 1.96 days
Clan Related Item Orders 6 4.19 days
Staff Related Object Approval 5 1.73 days
Clan Related Leave a Clan Forum 5 0.05 days
Clan Related Role Application 5 7.24 days
Character Related Storage 4 0.39 days
General Discussion Board Complaint or Appeal 3 1.89 days
Character Related Description Change 3 18.29 days
Game Related Player Complaint 2 4.85 days
Clan Related Clan Documentation Request 2 0.5 days
Game Related Game Bug 2 3 days
Character Related Customcraft Submission 2 8.29 days
Character Related Special Application 2 0.28 days
Game Related Staff Kudos 2 0.11 days
General Discussion Board Suggestion or Idea 1 1.06 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 0.03 days
Staff Related Crafting Approval 1 1.58 days
Account Related Password Reset 1 0.03 days
Character Related Skill Change 1 0.55 days
Staff Related NPC Approval 1 0.05 days
Staff Related PC Death 1 0.48 days
Overall: 192 2.78 days

Character Applications:

Totals

Approved   50
Rejected   13
Total:   63

Reviewers

Talia 20
Calavera 18
Italis 11
Rahmi 8
Tzurahro 4
Nyr 2

263 Unique Logins

58 New Accounts Created