Weekly Update for week of March 7 to March 14, 2011

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Maeve34
Rathustra27
Anaiah26
Morgenes16
Nyr14
Niamh10
Nechomacus6
Adhira5
Qetesh5
Thistle2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 57 3.11 days
Clan Related Join a Clan Forum 18 0.19 days
Clan Related Question/Request 16 2.07 days
Game Related Question 14 0.8 days
Game Related Player Kudos 9 1.03 days
Clan Related Item Orders 5 3.41 days
Character Related Description Change 5 3.84 days
Clan Related Role Application 5 5.06 days
Character Related Storage 5 0.29 days
Account Related Account Notes 5 3.57 days
Game Related Staff Kudos 4 0.84 days
Clan Related Leave a Clan Forum 3 0.36 days
Game Related Player Complaint 2 0.35 days
Character Related Special Application 2 13.19 days
General Discussion Board Complaint or Appeal 1 0.44 days
Character Related Resurrection 1 0.49 days
Clan Related Clan Documentation Request 1 0.07 days
Game Related Game Bug 1 0.04 days
Web Site Bug / Typo / Idea 1 0.68 days
Overall: 155 2.22 days

Character Applications:

Totals

Rejected   17
Approved   54
Total:   71

Reviewers

Anaiah 45
Thistle 8
Rathustra 7
Nyr 5
Niamh 4
Oleupata 2

261 Unique Logins

15 New Accounts Created