Weekly Update for week of March 6 to March 13, 2017

Typos / Bugs / Ideas:

Submitters:

  • Aknir (1)
  • Cindy (1)
  • Eggnogstick (1)
  • Eileen (1)
  • Hade (1)
  • Hoodwink (1)
  • Jjhotguy (1)
  • KismetiCon (1)
  • Qrmqed (2)
  • Vex (2)
  • Zizie (1)

Resolvers:

  • Akariel (13)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Seidhr23
Xalle21
Rathustra19
Akariel13
Nergal7
Cayuga6
Nathvaan6
Wystan6
Brokkr5
Vilya4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 18 6.04 days
Clan Related Character Report - Leader 17 10.45 days
Clan Related Character Report 11 6.43 days
Character Related Storage 8 0.43 days
Clan Related Leave a Clan Forum 6 0.58 days
Game Related Question 6 0.33 days
Staff Related Object Approval 5 1.53 days
Character Related Customcraft Submission 5 18.82 days
Staff Related Crafting Approval 5 1.83 days
Clan Related Join a Clan Forum 5 1.18 days
Game Related Staff Kudos 5 0.43 days
Game Related Game Bug 4 2.09 days
Character Related Description Change 3 1.69 days
Web Site Bug / Typo / Idea 2 0.16 days
Character Related Special Application 2 44.88 days
Staff Related NPC Approval 2 16.21 days
General Discussion Board Complaint or Appeal 2 1.91 days
Character Related Reimbursement 2 1.03 days
Account Related Account Notes 2 1.47 days
Clan Related Item Orders 1 0.12 days
Staff Related Room Approval 1 0.03 days
Game Related Staff Complaint 1 1.88 days
Account Related IP Sharing Notification 1 2.65 days
Game Related Player Complaint 1 0.91 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 3.97 days
General Discussion Board Suggestion or Idea 1 0.44 days
Game Related Player Kudos 1 4.95 days
Staff Related PC Death 1 2.17 days
Clan Related Clan Documentation Request 1 0.73 days
Overall: 120 5.4 days

Character Applications:

Totals

Approved   36
Rejected   13
Total:   49

Reviewers

Akariel 22
Vilya 10
Wystan 6
Seidhr 5
Cayuga 3
Brokkr 2
Xalle 1

197 Unique Logins

33 New Accounts Created