Weekly Update for week of March 21 to March 28, 2011

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr58
Anaiah35
Maeve17
Morgenes13
Nechomacus10
Rahmi9
Adhira8
Senga7
Niamh6
Thistle5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 52 3.94 days
Character Related Reimbursement 23 0.67 days
Clan Related Question/Request 20 2.64 days
Game Related Question 18 0.59 days
Clan Related Join a Clan Forum 11 1.2 days
Clan Related Leave a Clan Forum 10 0.86 days
Character Related Storage 9 0.26 days
Character Related Special Application 8 12.75 days
Clan Related Clan Documentation Request 5 0.81 days
Game Related Player Kudos 3 6.84 days
Clan Related Item Orders 3 1.41 days
Account Related Account Notes 3 0.37 days
Character Related Customcraft Submission 2 13.26 days
Staff Related Object Approval 2 1 days
Clan Related Role Application 2 2.86 days
Staff Related NPC Approval 1 8.3 days
General Discussion Board Complaint or Appeal 1 1.94 days
Staff Related Crafting Approval 1 0.12 days
Game Related Staff Kudos 1 0.04 days
Staff Related PC Death 1 0.37 days
Game Related Player Complaint 1 0.01 days
Character Related Skill Change 1 1.15 days
Character Related Description Change 1 8.59 days
Overall: 179 2.73 days

Character Applications:

Totals

Rejected   13
Approved   54
Total:   67

Reviewers

Anaiah 42
Senga 8
Oleupata 6
Rahmi 4
Nyr 3
Maeve 2
Niamh 1
Lacustre 1

250 Unique Logins

26 New Accounts Created