Weekly Update for week of March 16 to March 23, 2015

Code:

  • Staff can now fulfill description change requests while character is offline. -- Nessalin.

Typos / Bugs / Ideas:

Submitters:

  • Ampere (1)
  • Arete (1)
  • BadSkeelz (2)
  • Barzalene (1)
  • Bellator (1)
  • Blaze (1)
  • Bushranger (1)
  • Cabooze (1)
  • Calavera (3)
  • Chrisowens (1)
  • Cindy (5)
  • CodeMaster (3)
  • Cutthroat (3)
  • Defunct (1)
  • Delirium (1)
  • Dowdc (1)
  • DragonzHell (1)
  • Dresan (2)
  • Duncan (1)
  • Earma (1)
  • Elgiva (1)
  • Erdlu (1)
  • EvilRoeSlade (1)
  • Fredd (1)
  • Godkarma (1)
  • Grim (1)
  • Gritter (1)
  • Hade (6)
  • Hornga (1)
  • Icewindsong (1)
  • Iiyola (1)
  • InvisibleLizard (1)
  • Italis (1)
  • Janeshephard (1)
  • Jihelu (1)
  • JLewisWilliams (1)
  • Kneega (1)
  • Laurajlmars (1)
  • Lickitup (1)
  • Lizzie (3)
  • Maeve (1)
  • Majikal (1)
  • MarauderMoe (1)
  • Marc (1)
  • Meish (1)
  • Morgenes (1)
  • Musashi (4)
  • Mystique (1)
  • Nauta (1)
  • Nelena (1)
  • Nevear (1)
  • Niamh (2)
  • Nyr (7)
  • Oleupata (1)
  • Oryx (1)
  • Phyrne (2)
  • Qetesh (1)
  • Radioactiveage (1)
  • Ralken (1)
  • Reiloth (1)
  • Rhyden (2)
  • Sakra (1)
  • Saphris (1)
  • Sephiroto (1)
  • ShaLeah (2)
  • SpaceAce (2)
  • Spud (1)
  • Teffania (1)
  • Thorg (1)
  • Tiernan (1)
  • Tindalos (2)
  • Tisiphone (2)
  • Vahn (1)
  • VanT (2)
  • Vanth (1)
  • Wizturbo (2)
  • Wooster (1)
  • Xeria (1)
  • Zwen (1)

Resolvers:

  • Adhira (89)
  • Nergal (27)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nathvaan29
Taijan21
Nergal19
Seidhr19
Talia8
Brokkr8
Nyr6
Cavaticus5
Welda4
Rathustra4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 49 4.65 days
Clan Related Question/Request 16 2.48 days
Character Related Reimbursement 14 1.74 days
Clan Related Leave a Clan Forum 7 0.1 days
Character Related Description Change 6 6.53 days
Clan Related Join a Clan Forum 6 1.71 days
Character Related Storage 6 0.16 days
Clan Related Item Orders 5 2.2 days
Game Related Question 5 6.38 days
Character Related Customcraft Submission 3 23.28 days
General Discussion Board Complaint or Appeal 3 1.13 days
Game Related Player Complaint 2 0.17 days
Web Site Bug / Typo / Idea 2 18.2 days
Game Related Game Bug 2 17.04 days
Character Related Skill Change 1 1.96 days
Staff Related Crafting Approval 1 9.93 days
Staff Related NPC Approval 1 0.93 days
Account Related IP Sharing Notification 1 24.78 days
Game Related Staff Complaint 1 0.01 days
Staff Related Object Approval 1 9.94 days
Clan Related Clan Documentation Request 1 0.11 days
Game Related Player Kudos 1 4.27 days
Account Related Karma Review 1 0 days
Staff Related PC Death 1 8.17 days
Clan Related Role Application 1 0.02 days
Overall: 137 4.31 days

Character Applications:

Totals

Approved   43
Rejected   31
Total:   74

Reviewers

Nergal 29
Seidhr 23
Taijan 13
Cavaticus 5
Brokkr 2
Xalle 1
Talia 1

247 Unique Logins

63 New Accounts Created