Weekly Update for week of March 28 to April 4, 2011

Typos / Bugs / Ideas:

Submitters:

  • Marc (1)
  • Youngervaleria (1)

Resolvers:

  • Nyr (1)
  • Maeve (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr41
Rathustra22
Anaiah21
Maeve17
Adhira12
Niamh7
Thistle4
Rahmi3
Nechomacus3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 43 3.68 days
Clan Related Question/Request 18 1.93 days
Game Related Player Kudos 13 2.53 days
Account Related Account Notes 9 6.51 days
Character Related Storage 9 1.65 days
Clan Related Leave a Clan Forum 8 0.29 days
Game Related Question 7 0.94 days
Clan Related Join a Clan Forum 7 0.16 days
Game Related Staff Kudos 4 0.89 days
Web Site Bug / Typo / Idea 2 5.85 days
Game Related Player Complaint 2 1.73 days
Character Related Reimbursement 2 2.23 days
Character Related Customcraft Submission 1 15.44 days
Staff Related Room Approval 1 0.83 days
Clan Related Role Application 1 3.58 days
Game Related Game Bug 1 0.26 days
Staff Related PC Death 1 0.82 days
General Discussion Board Complaint or Appeal 1 3.55 days
Character Related Special Application 1 10.95 days
Clan Related Item Orders 1 7.48 days
Character Related Stat Change 1 0.07 days
Overall: 133 2.75 days

Character Applications:

Totals

Rejected   20
Approved   64
Total:   84

Reviewers

Anaiah 64
Rathustra 12
Maeve 5
Niamh 1
Rahmi 1
Nyr 1

269 Unique Logins

33 New Accounts Created