Weekly Update for week of March 23 to March 30, 2015

Typos / Bugs / Ideas:

Submitters:

  • Semper (1)

Resolvers:

  • Seidhr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nathvaan39
Cavaticus23
Taijan21
Talia19
Seidhr13
Brokkr12
Adhira12
Nergal11
Nyr9
Rathustra8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 38 4.93 days
Clan Related Question/Request 26 4.5 days
Character Related Storage 16 0.91 days
Clan Related Role Application 14 5.41 days
Clan Related Join a Clan Forum 13 0.38 days
Game Related Question 8 2.34 days
Game Related Staff Kudos 8 0.32 days
Game Related Player Kudos 8 3.9 days
Staff Related Object Approval 7 11.05 days
Clan Related Leave a Clan Forum 6 0.02 days
Clan Related Item Orders 6 4.29 days
Game Related Game Bug 6 4.85 days
Account Related Account Notes 5 33.27 days
Character Related Ext.Subguild/Skill Bump Spec. App. 3 4.88 days
Staff Related Crafting Approval 2 8.9 days
Character Related Reimbursement 2 0.35 days
Game Related Player Complaint 2 14.06 days
Character Related Description Change 2 19.7 days
Staff Related NPC Approval 2 0.46 days
Character Related Customcraft Submission 2 35.57 days
Web Site Original Submission 1 50.72 days
Game Related Staff Application 1 1.22 days
General Discussion Board Complaint or Appeal 1 2.97 days
Staff Related Room Approval 1 6.92 days
Character Related Resurrection 1 0.04 days
Account Related IP Sharing Notification 1 1.52 days
Overall: 182 5.42 days

Character Applications:

Totals

Rejected   15
Approved   42
Total:   57

Reviewers

Nergal 32
Talia 7
Cavaticus 4
Enthemu 4
Seidhr 4
Brokkr 3
Nathvaan 1
Nyr 1
Nessalin 1

246 Unique Logins

57 New Accounts Created