Weekly Update for week of March 27 to April 3, 2017

Typos / Bugs / Ideas:

Submitters:

  • CodeMaster (1)
  • Eileen (1)
  • Lysine (1)
  • Marc (1)
  • Mazy (1)

Resolvers:

  • Tleilax (2)
  • Seidhr (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra32
Seidhr24
Xalle13
Brokkr13
Akariel11
Nergal9
Tleilax7
Vilya3
Nathvaan2
Cayuga2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report - Leader 22 8.79 days
Clan Related Character Report 16 7.41 days
Clan Related Question/Request 15 8.95 days
Clan Related Join a Clan Forum 10 1.09 days
Clan Related Role Application 8 14.99 days
Character Related Customcraft Submission 7 17.96 days
Character Related Storage 4 1.15 days
Clan Related Leave a Clan Forum 4 0.66 days
Staff Related Crafting Approval 4 1.72 days
Staff Related Object Approval 4 0.47 days
Game Related Player Kudos 4 4.56 days
Clan Related Item Orders 3 1.45 days
Game Related Question 3 12.4 days
Character Related Special Application 2 27.41 days
Game Related Game Bug 2 16.35 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 24.54 days
Clan Related Clan Documentation Request 1 1.62 days
Web Site Bug / Typo / Idea 1 0.83 days
Staff Related NPC Approval 1 5 days
Character Related Description Change 1 1.98 days
Character Related Reimbursement 1 19.74 days
Game Related Staff Kudos 1 1.1 days
Account Related Account Notes 1 4.1 days
Character Related Resurrection 1 0.12 days
Overall: 117 7.91 days

Character Applications:

Totals

Approved   44
Rejected   31
Total:   75

Reviewers

Akariel 14
Vilya 12
Tleilax 11
Seidhr 10
Oryx 8
Cayuga 7
Nergal 6
Xalle 4
Brokkr 2
Rathustra 1

198 Unique Logins

73 New Accounts Created