Weekly Update for week of April 5 to April 12, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Cavaticus50
Morgenes13
Nyr9
Geryon7
Tzurahro4
Thistle3
Oleupata2
Ath2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 23 0.07 days
Clan Related Leave a Clan Forum 19 0.05 days
Game Related Player Kudos 18 1.73 days
Character Related Storage 7 0.11 days
Game Related Question 5 0.53 days
Game Related Staff Kudos 5 0.05 days
Account Related Account Notes 4 1.15 days
Character Related Resurrection 2 0.39 days
Game Related Player Complaint 2 1.19 days
Web Site Bug / Typo / Idea 2 2.79 days
Character Related Skill Change 2 0.02 days
Character Related Description Change 1 2.08 days
Character Related Reimbursement 1 1.17 days
Staff Related Shop Approval 1 1.13 days
Overall: 92 0.6 days

Character Applications:

Totals

Rejected   23
Approved   85
Total:   108

Reviewers

Cavaticus 27
Geryon 18
Ogion 15
Oleupata 12
Nyr 12
Myrdryn 8
Shabago 6
Thistle 4
Niamh 2
Ath 2
Tzurahro 2

296 Unique Logins

65 New Accounts Created