Weekly Update for week of March 31 to April 7, 2014

Typos / Bugs / Ideas:

Submitters:

  • Asinha (1)
  • BadSkeelz (1)
  • Bradley (1)
  • Calavera (2)
  • Cindy (2)
  • CodeMaster (1)
  • Delirium (1)
  • DragonzHell (1)
  • Elzocone (1)
  • Fnord (2)
  • FourTwenty (1)
  • Grim (1)
  • Hade (4)
  • Iiyola (1)
  • Jeax (1)
  • Krayven (2)
  • Liquiddiamond (2)
  • Lizzie (2)
  • Lysine (1)
  • Naomi (1)
  • Niamh (1)
  • Phyrne (1)
  • Ralken (2)
  • Strouticus (1)
  • Tanbiere (1)
  • Tisiphone (1)
  • Wayani (2)
  • ZalanthasNomad (1)
  • Zizie (3)
  • Zwen (1)

Resolvers:

  • Thrace (21)
  • Italis (20)
  • Seidhr (1)
  • Oleupata (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Italis42
Oleupata41
Nyr20
Rahnevyn18
Seidhr16
Welda12
Rathustra9
Calavera5
Thrace4
Leela2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 53 5.39 days
Clan Related Join a Clan Forum 35 0.25 days
Clan Related Question/Request 17 4.48 days
Clan Related Leave a Clan Forum 9 0.47 days
Character Related Storage 9 0.59 days
Clan Related Item Orders 6 6.67 days
Game Related Question 5 5.83 days
Account Related IP Sharing Notification 5 7.98 days
Character Related Description Change 5 8.78 days
Game Related Game Bug 4 12.77 days
Character Related Customcraft Submission 4 25.56 days
Character Related Reimbursement 3 0.29 days
Game Related Staff Kudos 3 3.44 days
Character Related Stat Change 3 0.18 days
Clan Related Role Application 2 2.27 days
Game Related Player Kudos 2 1.61 days
Staff Related Crafting Approval 1 0.12 days
General Discussion Board Complaint or Appeal 1 0.65 days
Web Site Bug / Typo / Idea 1 21.19 days
Staff Related Object Approval 1 0.12 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 5.51 days
Character Related Skill Change 1 7.94 days
Game Related Staff Complaint 1 0.29 days
General Discussion Board Suggestion or Idea 1 21.51 days
Staff Related PC Death 1 1.88 days
Account Related Account Notes 1 40.22 days
Overall: 175 4.6 days

Character Applications:

Totals

Approved   38
Rejected   16
Total:   54

Reviewers

Seidhr 16
Rahnevyn 14
Italis 8
Nyr 7
Oleupata 6
Thrace 3

257 Unique Logins

48 New Accounts Created