Weekly Update for week of April 4 to April 11, 2016

Website:

Typos / Bugs / Ideas:

Submitters:

  • Blaze (1)
  • Chettaman (1)
  • Godkarma (1)
  • Jcruise (1)
  • Liquiddiamond (1)
  • Mazy (3)
  • Nauta (1)
  • Saphris (1)
  • Scortlius (1)
  • Vwest (1)

Resolvers:

  • Dakurus (12)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Seidhr47
Nergal38
Xalle26
Cayuga18
Renenutet17
Akariel12
Italis9
Brokkr9
Ath5
Senga3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 30 3.68 days
Clan Related Join a Clan Forum 20 0.61 days
Clan Related Character Report - Leader 18 5.57 days
Clan Related Role Application 16 3.64 days
Clan Related Character Report 15 6.29 days
Character Related Customcraft Submission 13 30.11 days
Character Related Storage 12 0.43 days
Game Related Question 12 1.68 days
Staff Related Object Approval 10 3.95 days
Clan Related Leave a Clan Forum 8 0.42 days
General Discussion Board Complaint or Appeal 6 1.88 days
Account Related Karma Review 5 10.24 days
Game Related Game Bug 5 0.79 days
Character Related Special Application 4 6.17 days
Character Related Reimbursement 3 0.17 days
Character Related Ext.Subguild/Skill Bump Spec. App. 3 1.15 days
Staff Related NPC Approval 3 0.02 days
Game Related Player Kudos 2 5.35 days
Staff Related Crafting Approval 2 1.08 days
Clan Related Item Orders 2 3.06 days
Game Related Staff Kudos 2 0.48 days
Account Related Account Notes 2 0.2 days
General Discussion Board Suggestion or Idea 1 0 days
Clan Related Clan Documentation Request 1 6.19 days
Staff Related Shop Approval 1 0.03 days
Character Related Description Change 1 0.45 days
Game Related Player Complaint 1 0.71 days
Overall: 198 4.84 days

Character Applications:

Totals

Approved   36
Rejected   10
Total:   46

Reviewers

Xalle 14
Ath 12
Akariel 7
Italis 4
Seidhr 3
Renenutet 2
Nergal 2
Cayuga 1
Brokkr 1

229 Unique Logins

17 New Accounts Created