Weekly Update for week of April 11 to April 18, 2011

Typos / Bugs / Ideas:

Submitters:

  • Kyden (3)

Resolvers:

  • Nyr (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr50
Anaiah26
Maeve13
Senga13
Adhira10
Morgenes9
Thistle8
Rahmi5
Niamh3
Nechomacus2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 47 3.34 days
Clan Related Question/Request 23 2.04 days
Character Related Storage 12 0.54 days
Game Related Player Kudos 10 3.29 days
Clan Related Join a Clan Forum 7 0.62 days
Character Related Description Change 6 4.9 days
Clan Related Leave a Clan Forum 6 1.05 days
Account Related Account Notes 5 4.6 days
Character Related Special Application 5 16.2 days
Clan Related Item Orders 4 4.2 days
Game Related Player Complaint 3 0.38 days
Web Site Bug / Typo / Idea 3 4.74 days
Game Related Question 3 2.48 days
Character Related Reimbursement 3 0.82 days
Game Related Staff Kudos 3 1.08 days
Clan Related Clan Documentation Request 2 2.38 days
Staff Related Object Approval 1 3.98 days
Game Related Staff Application 1 0.63 days
Clan Related Role Application 1 2.05 days
Character Related Resurrection 1 0.19 days
Character Related Stat Change 1 0.02 days
Character Related Skill Change 1 2.6 days
Overall: 148 3.02 days

Character Applications:

Totals

Approved   57
Rejected   15
Total:   72

Reviewers

Anaiah 59
Nyr 5
Niamh 5
Rahmi 2
Senga 1

250 Unique Logins

26 New Accounts Created