Weekly Update for week of April 9 to April 16, 2012

Typos / Bugs / Ideas:

Submitters:

  • Ascipen (1)
  • Ava (1)
  • Celest (1)
  • Jcruise (1)
  • Shadowdancer (1)

Resolvers:

  • Welda (4)
  • Italis (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Calavera35
Nyr26
Italis22
Welda15
Nessalin12
Rathustra10
Nechomacus9
Rahmi6
Hishn6
Tzurahro6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 38 4.68 days
Clan Related Question/Request 30 3.94 days
Clan Related Join a Clan Forum 17 0.55 days
Clan Related Leave a Clan Forum 11 0.45 days
Character Related Storage 8 2.12 days
Game Related Question 8 4.01 days
Character Related Reimbursement 8 0.18 days
Game Related Player Kudos 8 2.03 days
Character Related Customcraft Submission 3 21.24 days
Staff Related Crafting Approval 3 11.73 days
Web Site Bug / Typo / Idea 3 5.57 days
Staff Related Object Approval 3 12.24 days
Character Related Description Change 3 4.68 days
Clan Related Role Application 3 8.68 days
Clan Related Item Orders 2 3.18 days
Staff Related PC Death 2 3.9 days
Clan Related Clan Documentation Request 2 0.28 days
Account Related Account Notes 1 0.08 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 1.61 days
Character Related Special Application 1 4.8 days
Game Related Staff Kudos 1 0 days
General Discussion Board Suggestion or Idea 1 6.09 days
General Discussion Board Complaint or Appeal 1 3.59 days
Game Related Game Bug 1 5.95 days
Game Related Staff Complaint 1 0.61 days
Overall: 160 3.73 days

Character Applications:

Totals

Approved   39
Rejected   4
Total:   43

Reviewers

Eurynomos 19
Calavera 7
Italis 7
Hishn 6
Tzurahro 3
Welda 1

241 Unique Logins

31 New Accounts Created