Weekly Update for week of April 18 to April 25, 2011

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr42
Anaiah33
Maeve18
Niamh13
Thistle9
Rahmi4
Morgenes3
Adhira3
Nechomacus2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 31 4.17 days
Game Related Player Kudos 19 1.91 days
Clan Related Join a Clan Forum 15 0.83 days
Clan Related Question/Request 14 1.92 days
Game Related Question 13 2.69 days
Clan Related Role Application 10 0.53 days
Clan Related Leave a Clan Forum 9 0.26 days
Character Related Storage 8 0.43 days
Clan Related Item Orders 6 2.95 days
Character Related Reimbursement 4 1.23 days
Game Related Game Bug 3 2.62 days
Character Related Skill Change 3 0.87 days
Character Related Customcraft Submission 2 20.9 days
Clan Related Clan Documentation Request 1 2.81 days
Game Related Staff Kudos 1 0.04 days
Game Related Player Complaint 1 1.79 days
Staff Related Crafting Approval 1 13.77 days
General Discussion Board Complaint or Appeal 1 1.14 days
Overall: 142 2.4 days

Character Applications:

Totals

Approved   36
Rejected   13
Total:   49

Reviewers

Anaiah 45
Nyr 3
Maeve 1

254 Unique Logins

33 New Accounts Created