Weekly Update for week of April 16 to April 23, 2012

Typos / Bugs / Ideas:

Submitters:

  • Ascipen (1)
  • Cindy (2)
  • Hoodwink (1)
  • Lizzie (1)
  • Maglos (1)
  • Mystique (1)
  • Rakeart (1)
  • Rhyden (1)
  • Voular (1)

Resolvers:

  • Nyr (7)
  • Italis (2)
  • Welda (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr41
Adhira25
Calavera23
Rathustra23
Welda21
Rahmi18
Italis15
Eurynomos10
Hishn10
Nessalin8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 44 3.9 days
Clan Related Question/Request 27 3.89 days
Clan Related Role Application 21 5.49 days
Clan Related Join a Clan Forum 20 0.14 days
Character Related Ext.Subguild/Skill Bump Spec. App. 13 10.09 days
Character Related Storage 12 0.29 days
Account Related Account Notes 10 31.12 days
Game Related Question 8 1.4 days
Clan Related Item Orders 7 1.96 days
Clan Related Leave a Clan Forum 7 0.13 days
Character Related Customcraft Submission 5 12.13 days
Game Related Player Kudos 5 3.58 days
Game Related Staff Kudos 5 0.38 days
Clan Related Clan Documentation Request 3 0.12 days
Character Related Reimbursement 3 1.41 days
Staff Related Object Approval 3 1.7 days
Staff Related NPC Approval 2 5.5 days
Staff Related Crafting Approval 2 4.08 days
Character Related Special Application 2 22.14 days
Game Related Player Complaint 2 0.03 days
Publicity Idea 1 77.68 days
General Discussion Board Suggestion or Idea 1 0.93 days
Character Related Skill Change 1 0 days
Web Site Bug / Typo / Idea 1 3.92 days
Character Related Description Change 1 0.05 days
Character Related Resurrection 1 0.67 days
General Discussion Board Complaint or Appeal 1 5.7 days
Publicity Contact 1 52.97 days
Overall: 209 5.56 days

Character Applications:

Totals

Rejected   9
Approved   71
Total:   80

Reviewers

Hishn 33
Italis 14
Calavera 11
Eurynomos 8
Rahmi 8
Lacustre 4
Nyr 2

252 Unique Logins

36 New Accounts Created