Weekly Update for week of April 18 to April 25, 2016

Typos / Bugs / Ideas:

Submitters:

  • Delirium (1)
  • Pretentious (1)
  • Saphris (6)
  • Simillion (1)
  • Tindalos (1)

Resolvers:

  • Akariel (3)
  • Nergal (1)
  • Xalle (6)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Xalle20
Seidhr16
Nergal13
Akariel8
Italis8
Cayuga6
Renenutet5
Brokkr4
Ath4
Dakurus2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 13 2.73 days
Clan Related Character Report 10 5.17 days
Clan Related Character Report - Leader 10 4.41 days
Clan Related Leave a Clan Forum 10 0.26 days
Clan Related Join a Clan Forum 8 0.52 days
Character Related Storage 8 0.63 days
Game Related Question 8 0.55 days
Character Related Reimbursement 7 0.51 days
Clan Related Item Orders 3 0.41 days
Staff Related Crafting Approval 3 1.18 days
Clan Related Role Application 3 1.24 days
Character Related Special Application 2 52.35 days
Account Related Account Notes 2 1.15 days
Web Site Original Submission 2 15.46 days
Staff Related Object Approval 2 0.71 days
Character Related Description Change 2 0.87 days
Character Related Customcraft Submission 2 23.48 days
Game Related Game Bug 2 0.27 days
General Discussion Board Suggestion or Idea 1 1.44 days
Web Site Bug / Typo / Idea 1 0.09 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 0.64 days
Game Related Builder Application 1 42.69 days
Game Related Staff Complaint 1 1.55 days
Overall: 102 3.87 days

Character Applications:

Totals

Approved   28
Rejected   6
Total:   34

Reviewers

Xalle 10
Italis 9
Ath 6
Adhira 4
Akariel 2
Nessalin 1
Cayuga 1
Nergal 1

223 Unique Logins

31 New Accounts Created