Weekly Update for week of April 23 to April 30, 2012

Other:

  • Approx 325 unique, non-staff accounts have have logged in over the last 30 days -- Nessalin.

Typos / Bugs / Ideas:

Submitters:

  • Armaddict (1)
  • Arrak (1)
  • Ava (3)
  • Bilanthri (1)
  • Calavera (2)
  • Cutthroat (1)
  • Eggnogstick (1)
  • Hade (3)
  • Hoodwink (1)
  • Hoodwinked (1)
  • Jaleeza (1)
  • Jeax (1)
  • Jeshin (1)
  • JLewisWilliams (1)
  • Kuroyama (1)
  • Kyden (1)
  • Lichen (1)
  • Marc (1)
  • Meish (2)
  • Nobody (2)
  • Ofsevenandnone (1)
  • Qzzrbl (1)
  • Rahmi (1)
  • Reiloth (1)
  • ShaLeah (1)
  • Shinigami (1)
  • Thunderboots (1)
  • Vahn (2)
  • Wslatter (1)
  • Xeria (1)

Resolvers:

  • Italis (33)
  • Welda (2)
  • Rahmi (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr39
Calavera29
Italis26
Welda20
Rathustra19
Eurynomos14
Nechomacus12
Hishn10
Rahmi7
Adhira6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 53 3.73 days
Game Related Player Kudos 22 2.07 days
Clan Related Question/Request 18 6.77 days
Clan Related Leave a Clan Forum 16 0.14 days
Game Related Question 13 2.02 days
Clan Related Join a Clan Forum 12 0.1 days
Character Related Storage 11 0.95 days
Clan Related Item Orders 7 2.7 days
Character Related Ext.Subguild/Skill Bump Spec. App. 6 4.66 days
Staff Related NPC Approval 6 1.85 days
Staff Related Object Approval 5 9.62 days
Character Related Customcraft Submission 3 7.79 days
Web Site Bug / Typo / Idea 3 1.94 days
Character Related Description Change 3 6.92 days
Character Related Reimbursement 2 4.92 days
Game Related Staff Complaint 2 5.53 days
General Discussion Board Complaint or Appeal 2 3.18 days
Game Related Staff Kudos 2 1.62 days
Character Related Resurrection 1 0.4 days
Character Related Skill Change 1 1.22 days
Account Related Password Reset 1 0.74 days
Character Related Special Application 1 4.81 days
Clan Related Role Application 1 2.76 days
Staff Related Room Approval 1 11.41 days
Clan Related Clan Documentation Request 1 1.83 days
Staff Related Crafting Approval 1 5.94 days
Game Related Player Complaint 1 0.06 days
Overall: 195 3.15 days

Character Applications:

Totals

Rejected   5
Approved   40
Total:   45

Reviewers

Italis 16
Calavera 15
Rahmi 7
Eurynomos 4
Hishn 3

242 Unique Logins

21 New Accounts Created