Weekly Update for week of April 22 to April 29, 2013

Code:

  • Whisper now allows targeting yourself causing mumbling. -- Nathvaan.

Typos / Bugs / Ideas:

Submitters:

  • Cisalus (1)
  • Reiloth (1)

Resolvers:

  • Morgenes (1)
  • Italis (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr43
Italis23
Welda22
Calavera21
Rathustra14
Natious13
Wug12
Adhira11
Eurynomos9
Rahmi8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 53 6.9 days
Clan Related Question/Request 23 2.06 days
Clan Related Join a Clan Forum 18 0.26 days
Clan Related Leave a Clan Forum 17 0.17 days
Character Related Storage 13 0.23 days
Game Related Question 7 5.49 days
Character Related Special Application 6 16.97 days
Character Related Ext.Subguild/Skill Bump Spec. App. 6 4.24 days
Game Related Player Kudos 6 2.68 days
Account Related Account Notes 6 16.51 days
Game Related Staff Kudos 5 0.7 days
Clan Related Role Application 4 5.72 days
Game Related Player Complaint 4 7.13 days
Staff Related Shop Approval 4 2.95 days
Character Related Customcraft Submission 3 22.48 days
Game Related Game Bug 3 1.27 days
Web Site Bug / Typo / Idea 3 0.41 days
Clan Related Clan Documentation Request 2 5.43 days
Character Related Reimbursement 2 2.51 days
Staff Related PC Death 2 1.34 days
General Discussion Board Complaint or Appeal 2 13.41 days
Staff Related Object Approval 2 4.82 days
Character Related Description Change 2 7.61 days
Publicity Idea 1 24.53 days
Clan Related Item Orders 1 7.15 days
Overall: 195 4.85 days

Character Applications:

Totals

Approved   85
Rejected   46
Total:   131

Reviewers

Calavera 43
Wug 42
Nyr 16
Italis 8
Eurynomos 8
Hishn 6
Natious 4
Oryx 2
Rathustra 1
Rahmi 1

302 Unique Logins

114 New Accounts Created