Weekly Update for week of May 2 to May 9, 2011

Typos / Bugs / Ideas:

Submitters:

  • Marc (1)

Resolvers:

  • Welda (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra50
Anaiah46
Maeve35
Nyr32
Nechomacus21
Morgenes14
Adhira13
Thistle12
Senga5
Niamh4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 54 1.69 days
Game Related Player Kudos 35 0.74 days
Clan Related Question/Request 23 2.04 days
Clan Related Leave a Clan Forum 22 0.44 days
Game Related Question 19 3 days
Clan Related Join a Clan Forum 19 0.22 days
Character Related Storage 16 0.7 days
Character Related Description Change 6 3.97 days
Clan Related Clan Documentation Request 5 0.26 days
Clan Related Role Application 4 1.14 days
Staff Related Object Approval 4 9.91 days
Character Related Customcraft Submission 4 16 days
Game Related Staff Application 4 14.39 days
Account Related Account Notes 4 1.68 days
Game Related Staff Kudos 3 0.7 days
Staff Related Crafting Approval 2 14.42 days
Staff Related PC Death 2 0.92 days
Clan Related Item Orders 2 3.75 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 29.51 days
General Discussion Board Suggestion or Idea 2 0.55 days
Game Related Player Complaint 2 0.88 days
Character Related Special Application 2 30.88 days
Character Related Reimbursement 2 0.1 days
Game Related Staff Complaint 1 1.59 days
Character Related Skill Change 1 0.69 days
Staff Related Shop Approval 1 4.96 days
Character Related Resurrection 1 0.06 days
Overall: 242 2.51 days

Character Applications:

Totals

Approved   51
Rejected   18
Total:   69

Reviewers

Anaiah 41
Rathustra 17
Adhira 3
Rahmi 2
Niamh 2
Lacustre 2
Nechomacus 1
Nyr 1

251 Unique Logins

33 New Accounts Created