Weekly Update for week of April 28 to May 5, 2014

Typos / Bugs / Ideas:

Submitters:

  • Arithon (1)
  • Cerys (1)
  • Ditchhook (1)
  • Hade (1)
  • Lizzie (1)
  • Meish (2)
  • Mrkitty (1)
  • Ralken (1)
  • Tomtom (1)

Resolvers:

  • Oleupata (10)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Italis21
Cerys21
Oleupata18
Welda17
Rathustra15
Genesius13
Adhira12
Seidhr11
Calavera9
Rahnevyn8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 52 5.44 days
Clan Related Question/Request 19 3.47 days
Clan Related Join a Clan Forum 18 0.65 days
Clan Related Role Application 15 6.39 days
Clan Related Leave a Clan Forum 11 0.28 days
Character Related Storage 10 1 days
Account Related Account Notes 8 42.24 days
Character Related Special Application 6 28.2 days
Game Related Staff Kudos 6 1.23 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 10.83 days
Staff Related NPC Approval 3 4.13 days
Game Related Question 3 3.4 days
Character Related Customcraft Submission 2 21.47 days
Game Related Player Kudos 2 3.86 days
Staff Related Crafting Approval 2 1.23 days
Character Related Description Change 2 31.32 days
Clan Related Clan Documentation Request 1 1.64 days
Character Related Reimbursement 1 0.02 days
Staff Related PC Death 1 1.07 days
Staff Related Room Approval 1 0.08 days
Staff Related Object Approval 1 2.43 days
Clan Related Item Orders 1 0.33 days
Overall: 169 6.93 days

Character Applications:

Totals

Rejected   15
Approved   53
Total:   68

Reviewers

Cerys 27
Oleupata 15
Genesius 9
Italis 7
Calavera 4
Seidhr 2
Nekhbet 2
Nyr 1
Rahnevyn 1

259 Unique Logins

68 New Accounts Created