Weekly Update for week of May 1 to May 8, 2017

Staff:

  • Log of May 2017 player/staff meeting available on GDB

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Renenutet19
Seidhr18
Cayuga13
Oryx10
Nergal9
Tleilax9
Nathvaan9
Rathustra7
Brokkr7
Akariel4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 24 4.51 days
Clan Related Question/Request 19 7.21 days
Clan Related Character Report - Leader 14 7.46 days
Clan Related Leave a Clan Forum 9 0.57 days
Character Related Storage 8 0.31 days
Game Related Question 6 9.66 days
Clan Related Join a Clan Forum 4 4.69 days
Character Related Special Application 4 11.23 days
Clan Related Role Application 4 7.13 days
Web Site Bug / Typo / Idea 3 4.89 days
General Discussion Board Complaint or Appeal 3 11.15 days
Character Related Resurrection 3 0.58 days
Account Related Account Notes 2 1.19 days
Game Related Staff Kudos 2 0.45 days
Game Related Game Bug 2 5.76 days
General Discussion Board Suggestion or Idea 2 0.27 days
Staff Related Shop Approval 1 8.8 days
Clan Related Clan Documentation Request 1 3.54 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 0.08 days
Staff Related Object Approval 1 6.8 days
Character Related Reimbursement 1 0.4 days
Overall: 114 5.2 days

Character Applications:

Totals

Approved   55
Rejected   11
Total:   66

Reviewers

Akariel 27
Tleilax 14
Cayuga 5
Seidhr 5
Nergal 4
Brokkr 4
Renenutet 4
Oryx 2
Rathustra 1

208 Unique Logins

23 New Accounts Created