Weekly Update for week of May 10 to May 17, 2010

Typos / Bugs / Ideas:

Submitters:

  • Ampere (1)
  • Anoshiruvan (1)
  • Cerelum (1)
  • Chrisowens (1)
  • Elzocone (1)
  • Godkarma (1)
  • Hate (1)
  • Ibusoe (1)
  • Jcljules (1)
  • Meish (1)
  • Niamh (1)
  • Rhyden (2)
  • Shadeoux (1)
  • Tummac (3)
  • Willem (1)
  • Zoltan (1)

Resolvers:

  • Ogion (17)
  • Myrdryn (2)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Morgenes22
Shabago20
Ath19
Niamh12
Ogion8
Nechomacus8
Maeve8
Cavaticus7
Myrdryn6
Geryon6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 41 3.77 days
Clan Related Question/Request 19 3 days
Clan Related Join a Clan Forum 11 2.35 days
Game Related Player Kudos 9 4.69 days
Clan Related Leave a Clan Forum 9 1.27 days
Character Related Storage 7 2.62 days
Clan Related Item Orders 6 4.33 days
Game Related Question 5 2.95 days
Game Related Staff Kudos 3 2.58 days
Clan Related Role Application 3 2.05 days
Game Related Player Complaint 3 4.87 days
Character Related Reimbursement 2 5.7 days
Clan Related Clan Documentation Request 2 4.37 days
General Discussion Board Suggestion or Idea 1 0.34 days
Character Related Resurrection 1 3.21 days
Web Site Bug / Typo / Idea 1 0.06 days
Character Related Skill Change 1 3.54 days
Character Related Description Change 1 0.98 days
Account Related Account Notes 1 1.86 days
Overall: 126 3.24 days

Character Applications:

Totals

Approved   60
Rejected   24
Total:   84

Reviewers

Myrdryn 35
Ogion 23
Niamh 16
Nechomacus 3
Cavaticus 2
Thistle 2
Geryon 2
Maeve 1

278 Unique Logins

48 New Accounts Created