Weekly Update for week of May 7 to May 14, 2012

Typos / Bugs / Ideas:

Submitters:

  • Cutthroat (1)
  • Earma (1)
  • Embolist (1)
  • Jeshin (2)
  • Lizzie (1)
  • SteveS (1)
  • Welda (4)

Resolvers:

  • Welda (9)
  • Italis (1)
  • Rathustra (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr38
Calavera28
Italis23
Welda21
Eurynomos18
Adhira16
Rathustra16
Hishn15
Rahmi12
Nechomacus6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 52 3.42 days
Clan Related Question/Request 29 2.21 days
Clan Related Leave a Clan Forum 19 0.17 days
Clan Related Join a Clan Forum 16 0.08 days
Game Related Question 15 2.22 days
Character Related Ext.Subguild/Skill Bump Spec. App. 10 5.24 days
Clan Related Role Application 9 1.98 days
Clan Related Item Orders 7 1.88 days
Character Related Storage 7 0.81 days
Character Related Special Application 6 3.14 days
Game Related Staff Kudos 6 1.99 days
Game Related Player Kudos 6 0.45 days
Character Related Reimbursement 4 0.92 days
Character Related Resurrection 3 0.14 days
Account Related Account Notes 3 22.93 days
Character Related Description Change 3 10.83 days
Character Related Skill Change 2 4.68 days
Game Related Game Bug 2 1.56 days
Character Related Customcraft Submission 2 3.76 days
Game Related Staff Complaint 2 3.16 days
Character Related Stat Change 1 0.52 days
Game Related Player Complaint 1 0.02 days
Game Related Staff Application 1 7.03 days
Staff Related Room Approval 1 1.8 days
Account Related Password Reset 1 0.08 days
Publicity Idea 1 8.99 days
General Discussion Board Complaint or Appeal 1 2.63 days
Clan Related Clan Documentation Request 1 0.1 days
Overall: 211 2.63 days

Character Applications:

Totals

Rejected   14
Approved   71
Total:   85

Reviewers

Italis 27
Hishn 23
Calavera 20
Nyr 7
Rahmi 5
Rathustra 1
Eurynomos 1
Welda 1

241 Unique Logins

42 New Accounts Created