Weekly Update for week of May 6 to May 13, 2013

Typos / Bugs / Ideas:

Submitters:

  • Amandagreathouse (1)
  • Chrisowens (1)
  • VanT (2)

Resolvers:

  • Nyr (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Calavera33
Rathustra30
Italis30
Welda25
Nyr23
Eurynomos16
Adhira13
Hishn12
Rahmi11
Natious8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 53 5.74 days
Clan Related Question/Request 30 2.73 days
Clan Related Join a Clan Forum 24 0.48 days
Character Related Ext.Subguild/Skill Bump Spec. App. 12 6.73 days
Clan Related Leave a Clan Forum 11 0.14 days
Game Related Question 11 3.71 days
Character Related Storage 11 1.1 days
Game Related Player Kudos 9 5.03 days
Staff Related Crafting Approval 7 7.97 days
Staff Related Object Approval 5 8.27 days
Clan Related Item Orders 5 2.54 days
Account Related Account Notes 4 40.99 days
Game Related Player Complaint 4 6.4 days
Character Related Special Application 4 21.34 days
General Discussion Board Complaint or Appeal 3 7.82 days
Character Related Description Change 3 12.72 days
Game Related Game Bug 3 5.24 days
Character Related Customcraft Submission 2 22.18 days
Character Related Reimbursement 2 3.38 days
Character Related Skill Change 2 0.69 days
Web Site Bug / Typo / Idea 2 14.75 days
Game Related Staff Kudos 2 2.76 days
Clan Related Role Application 2 5.1 days
Character Related Resurrection 2 0.16 days
Staff Related PC Death 1 6.31 days
Account Related IP Sharing Notification 1 4.79 days
General Discussion Board Suggestion or Idea 1 32.81 days
Staff Related NPC Approval 1 8.94 days
Publicity Idea 1 0.11 days
Overall: 218 5.46 days

Character Applications:

Totals

Approved   69
Rejected   41
Total:   110

Reviewers

Calavera 65
Wug 23
Nyr 9
Adhira 6
Eurynomos 5
Italis 2

295 Unique Logins

119 New Accounts Created