Weekly Update for week of May 17 to May 24, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Morgenes32
Uruz31
Vanth23
Adhira20
Ath15
Maeve14
Cavaticus11
Myrdryn7
Niamh7
Thistle5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 44 3.17 days
Character Related Storage 25 1.31 days
Clan Related Question/Request 23 4.26 days
Clan Related Join a Clan Forum 22 0.95 days
Character Related Special Application 10 16.75 days
Game Related Player Kudos 9 3.13 days
Game Related Question 8 2.48 days
Clan Related Leave a Clan Forum 8 0.67 days
Clan Related Role Application 6 4.58 days
Account Related Account Notes 5 1.56 days
Clan Related Item Orders 4 1.43 days
Character Related Description Change 4 3.45 days
Character Related Skill Change 3 0.1 days
Game Related Staff Kudos 3 1.22 days
Clan Related Clan Documentation Request 2 0.01 days
Staff Related NPC Approval 1 10.68 days
General Discussion Board Complaint or Appeal 1 7.84 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 14.65 days
Character Related Resurrection 1 0.23 days
Game Related Player Complaint 1 0 days
Overall: 181 3.34 days

Character Applications:

Totals

Approved   79
Rejected   25
Total:   104

Reviewers

Niamh 18
Shalooonsh 15
Ogion 12
Myrdryn 12
Adhira 10
Shabago 9
Geryon 8
Vanth 6
Thistle 4
Cavaticus 3
Uruz 3
Ath 2
Nechomacus 2

270 Unique Logins

36 New Accounts Created