Weekly Update for week of May 16 to May 23, 2011

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra27
Anaiah26
Nyr23
Welda17
Rahmi17
Nechomacus10
Obtutus10
Suhlamu8
Adhira7
Maeve2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 49 3.22 days
Clan Related Question/Request 22 2.08 days
Clan Related Leave a Clan Forum 15 0.3 days
Game Related Player Kudos 10 0.84 days
Clan Related Join a Clan Forum 9 0.38 days
Game Related Question 8 2.64 days
Character Related Special Application 6 13.51 days
Character Related Storage 5 0.6 days
Clan Related Clan Documentation Request 5 0.66 days
Clan Related Item Orders 4 3.85 days
Game Related Staff Kudos 4 0.8 days
Clan Related Role Application 4 22.61 days
Character Related Description Change 3 2.35 days
Character Related Customcraft Submission 2 28.01 days
Character Related Resurrection 1 6.66 days
Game Related Player Complaint 1 0.55 days
Publicity Contact 1 0.34 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 24.25 days
General Discussion Board Complaint or Appeal 1 0.71 days
Account Related Account Notes 1 8.51 days
Staff Related Object Approval 1 3.23 days
Game Related Staff Complaint 1 1.31 days
Overall: 154 3.53 days

Character Applications:

Totals

Rejected   25
Approved   78
Total:   103

Reviewers

Obtutus 47
Anaiah 44
Niamh 6
Rahmi 2
Rathustra 2
Nyr 1
Suhlamu 1

249 Unique Logins

34 New Accounts Created