Weekly Update for week of May 13 to May 20, 2013

News:

  • Game moved to new machine. New IP is 206.72.201.199

Website:

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra26
Calavera22
Nyr17
Hishn14
Welda13
Italis11
Rahmi10
Natious7
Eurynomos5
Wug3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 46 6.02 days
Clan Related Question/Request 18 3.18 days
Clan Related Join a Clan Forum 14 0.45 days
Game Related Question 9 6.31 days
Clan Related Item Orders 6 1.41 days
Character Related Storage 5 3 days
Clan Related Role Application 5 10.39 days
Character Related Ext.Subguild/Skill Bump Spec. App. 5 5.92 days
Clan Related Leave a Clan Forum 5 0.74 days
Staff Related Crafting Approval 3 0.46 days
Staff Related Object Approval 3 8.82 days
Game Related Staff Kudos 2 6.66 days
Character Related Reimbursement 2 2.32 days
Game Related Player Complaint 2 4.74 days
General Discussion Board Complaint or Appeal 2 0.33 days
Staff Related PC Death 2 2.56 days
Web Site Bug / Typo / Idea 2 0.55 days
Character Related Description Change 1 40.48 days
Publicity Contact 1 0.2 days
Game Related Game Bug 1 4.07 days
Staff Related NPC Approval 1 0.63 days
Character Related Customcraft Submission 1 32.99 days
Staff Related Shop Approval 1 3.84 days
Overall: 137 4.75 days

Character Applications:

Totals

Rejected   33
Approved   78
Total:   111

Reviewers

Calavera 50
Nyr 23
Eurynomos 22
Italis 10
Wug 5
Rathustra 1

293 Unique Logins

96 New Accounts Created