Weekly Update for week of May 11 to May 18, 2015

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia32
Eurynomos23
Nyr22
Nergal20
Cavaticus20
Rathustra17
Xalle15
Taijan10
Welda9
Enthemu6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 31 2.59 days
Clan Related Join a Clan Forum 25 0.41 days
Clan Related Character Report 23 4.61 days
Character Related Storage 19 0.25 days
Clan Related Character Report - Leader 17 5.76 days
Clan Related Leave a Clan Forum 9 0.15 days
Game Related Player Kudos 8 3.19 days
Game Related Staff Kudos 7 0.96 days
Game Related Staff Complaint 7 1.39 days
Character Related Ext.Subguild/Skill Bump Spec. App. 6 1.5 days
Clan Related Role Application 5 3.03 days
Staff Related Object Approval 4 7.02 days
Character Related Reimbursement 4 3.68 days
Character Related Description Change 4 0.88 days
Character Related Resurrection 4 0.55 days
Clan Related Item Orders 4 2.8 days
Game Related Question 3 4.93 days
Web Site Bug / Typo / Idea 3 8.57 days
Game Related Player Complaint 3 6.46 days
Staff Related Crafting Approval 2 1.95 days
Game Related Game Bug 2 0.98 days
Staff Related Room Approval 1 5.2 days
Clan Related Clan Documentation Request 1 2.51 days
Character Related Customcraft Submission 1 12.3 days
Staff Related PC Death 1 3.87 days
Web Site Original Submission 1 7.3 days
Staff Related NPC Approval 1 1.9 days
Overall: 196 2.68 days

Character Applications:

Totals

Rejected   29
Approved   68
Total:   97

Reviewers

Nergal 41
Eurynomos 23
Xalle 14
Cavaticus 6
Seidhr 4
Taijan 3
Talia 2
Brokkr 2
Tiernan 1
Enthemu 1

282 Unique Logins

93 New Accounts Created