Weekly Update for week of May 15 to May 22, 2017

News:

  • New Allanaki Gladiators Help File.

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra23
Oryx18
Cayuga15
Renenutet15
Akariel14
Seidhr11
Nathvaan9
Nergal7
Tleilax7
Brokkr5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 20 4.53 days
Clan Related Character Report - Leader 19 5.1 days
Clan Related Character Report 17 6.43 days
Clan Related Join a Clan Forum 14 0.38 days
Game Related Player Kudos 14 2.05 days
Staff Related Object Approval 6 1.78 days
Character Related Storage 5 0.53 days
Game Related Question 5 2.33 days
Clan Related Item Orders 3 2.87 days
Clan Related Leave a Clan Forum 3 0.12 days
Staff Related PC Death 3 3 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 0.71 days
Character Related Special Application 2 6.4 days
Clan Related Role Application 2 4.68 days
Character Related Reimbursement 2 1.76 days
Character Related Customcraft Submission 2 32.46 days
Character Related Description Change 2 2.32 days
Staff Related Builder Crafting Submissions 1 0.02 days
General Discussion Board Complaint or Appeal 1 47.68 days
General Discussion Board Suggestion or Idea 1 0 days
Staff Related NPC Approval 1 0.03 days
Game Related Game Bug 1 0.11 days
Clan Related Clan Documentation Request 1 0.1 days
Game Related Staff Kudos 1 0.06 days
Account Related Account Notes 1 0 days
Staff Related Room Approval 1 1.88 days
Game Related Player Complaint 1 4.13 days
Overall: 131 4 days

Character Applications:

Totals

Rejected   14
Approved   62
Total:   76

Reviewers

Oryx 27
Akariel 24
Nergal 6
Renenutet 5
Brokkr 5
Vilya 4
Seidhr 2
Tleilax 1
Nathvaan 1
Cayuga 1

228 Unique Logins

42 New Accounts Created