Weekly Update for week of May 24 to May 31, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr23
Shabago19
Uruz19
Niamh16
Ath11
Adhira8
Thistle5
Myrdryn4
Cavaticus4
Geryon3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 42 4.01 days
Clan Related Question/Request 21 1.93 days
Clan Related Item Orders 10 3.46 days
Clan Related Join a Clan Forum 9 1.24 days
Clan Related Leave a Clan Forum 8 1.45 days
Character Related Storage 7 1.11 days
Clan Related Role Application 5 1.51 days
Game Related Question 3 0.74 days
Character Related Skill Change 3 0.45 days
Clan Related Clan Documentation Request 3 1.39 days
General Discussion Board Complaint or Appeal 2 1.35 days
Character Related Resurrection 2 1.68 days
Character Related Description Change 1 1.67 days
Character Related Reimbursement 1 4.39 days
Game Related Player Complaint 1 0.38 days
Game Related Staff Kudos 1 0.32 days
Web Site Bug / Typo / Idea 1 10.75 days
Game Related Staff Complaint 1 3.22 days
Overall: 121 2.61 days

Character Applications:

Totals

Approved   50
Rejected   20
Total:   70

Reviewers

Ogion 20
Myrdryn 16
Uruz 13
Niamh 6
Ath 5
Shabago 4
Nyr 2
Nechomacus 2
Thistle 1
Geryon 1

260 Unique Logins

29 New Accounts Created